Clearing Your Browser's Cache Memory

An Important Note about Changing Browser Settings/Configurations

The Internet browser settings and configurations we suggest in this article relate to the optimum performance of the LexisNexis® family of web-based products only. The settings you choose in configuring your browser directly affect all of the internal and external browser-based applications you use. You should always check with your Network Administrator or your PC/IT team before you change any system setting or configuration. If you have questions or concerns about the browser settings you should use with your LexisNexis® products, please contact our Customer Support team.

Clearing your cache can significantly improve the speed and performance of your browser. The following procedures provide steps to clear the cache memory for a variety of browsers:

NOTE: Not all LexisNexis products support all the browsers referred to on this page.

America Online®
AOL 7.0
AOL 8.0
AOL 9.0

Macintosh Browsers
Safari 1.x for Macintosh
Safari 2.0 for Macintosh
Safari 3.0 for Macintosh
Firefox 1.5 for Macintosh
Firefox 2.0 for Macintosh

Netscape® Navigator
Netscape Navigator 9.x
Wireless Handheld
BlackBerry Handheld

Safari®
Safari 3.0


 

Clearing Cache on Microsoft® Internet Explorer 6.0

  1. Click Start and select Settings, then Control Panel.
  2. Double-click Internet Options to open Internet Properties.
  3. Click Delete Files.
  4. Click OK on the Delete Files dialog box.
  5. Click OK.

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Clearing Cache on Microsoft® Internet Explorer 7.0

  1. Click Start and select Settings, then Control Panel.
  2. Double-click Internet Options.
  3. Click the General tab.
  4. Click Delete under the Browsing History section.
  5. Click Delete Files in the Delete Browsing History dialog box.
  6. Click Close.
  7. Click OK.
  8. Close and reopen your browser.

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Clearing Cache on Microsoft® Internet Explorer 8.0

  1. Click Start and select Settings, then Control Panel.
  2. Double-click Internet Options.
  3. Click the General tab.
  4. Click Delete under the Browsing History section.
  5. Uncheck every check box except for Temporary Internet Files.
  6. Click Delete Files in the Delete Browsing History dialog box.
  7. Click Cancel.
  8. Click OK.
  9. Close and reopen your browser.

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Clearing Cache on Firefox 1.0

  1. Click Tools and select Options.
  2. Click the Privacy Icon.
  3. Click Clear next to the Cache section.
  4. Click Ok.
  5. Close and reopen your browser.

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Clearing Cache on Firefox 1.5

  1. Click Tools and select Options.
  2. Click the Privacy icon.
  3. Click the Cache tab and click Clear Cache Now.
  4. Click Ok.
  5. Close and reopen your browser.

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Clearing Cache on Firefox 2.0

  1. Click Tools and select Options.
  2. Click the Advanced icon and click the Network tab.
  3. Click Clear Now under the Cache section.
  4. Click Ok.
  5. Close and reopen your browser.

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Clearing Cache on Firefox 3.0

  1. Click Tools and select Options.
  2. Click the Privacy icon on the Options menu bar.
  3. Scroll down to the Private Data section.
  4. Click the Settings button to open the Clear Private Data window.
  5. Verify that the Cookies and Save Passwords boxes are not checked.
  6. Click OK to close the Clear Private Data window.
  7. Click Clear Private Data Now.
  8. Click OK to close the Options window.
  9. Close and reopen your browser.

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Clearing Cache on Netscape® Navigator 9.X

  1. Click Tools and select Options.
  2. Click the Privacy.
  3. Click Clear Now under the Private Data section.
  4. Check the box Cache and Clear Private Data Now.
  5. Click OK.
  6. Close and reopen your browser.

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Safari 3.0

  1. Click Edit and select Empty Cache.
  2. Click Empty.
  3. Close and reopen your browser.

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AOL 7.0

  1. Close your browser.
  2. Click Start, select Settings and Control Panel.
  3. Double-click Internet Options.
  4. Click Delete Files.
  5. Click OK on the Delete Files dialog box.
  6. Click OK.

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AOL 8.0

  1. Close your browser.
  2. Click Start, select Settings and Control Panel.
  3. Double-click Internet Options.
  4. Click Delete Files.
  5. Click OK on the Delete Files dialog box.
  6. Click OK.

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AOL 9.0

  1. Close your browser.
  2. Click Start, select Settings and Control Panel.
  3. Double-click Internet Options.
  4. Click Delete Files.
  5. Click OK on the Delete Files dialog box.
  6. Click OK.

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Safari 1.x for Macintosh

  1. Click the Safari menu and selectEmpty Cache.
  2. Click Empty on the Are you sure message box.
  3. Close and reopen your browser.

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Safari 2.0 for Macintosh

  1. Click the Safari menu and select Empty Cache.
  2. Click Empty on the Are you sure message box.
  3. Close and reopen your browser.

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Safari 3.0 for Macintosh

  1. Click the Safari menu and select Empty Cache.
  2. Click Empty on the Are you sure message box.
  3. Close and reopen your browser.

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Firefox 1.5 for Macintosh

  1. Click the Firefox menu and select Preferences.
  2. Click the Privacy icon and click the Cache tab.
  3. Click Clear Cache Now.
  4. Click the X in the top left corner to close the Privacy window.
  5. Close and reopen your browser.

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Firefox 2.0 for Macintosh

  1. Click the Firefox menu and select Preferences.
  2. Click the Advances icon and click the Network tab.
  3. Click Clear Now under the Cache section.
  4. Click the X in the top left corner to close the Advanced window.
  5. Close and reopen your browser.

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BlackBerry Handheld

Clearing the content caches clears both the rendered pages and server data:

  1. Highlight the Browser icon and click the trackwheel.
  2. Click the trackwheel again to display the Browser Options menu.
  3. Scroll down to Options and click the trackwheel to open the Browser Options screen.
  4. Scroll down to General Properties and click the trackwheel to open the General Properties screen.
  5. Click the trackwheel to open the Cache menu.
  6. Scroll down to Clear Content Caches and click the trackwheel to clear the cache and return to the General Properties screen.
  7. Press the Escape button to page back to the main menu.

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