LexisNexis® Customer Support Phone Numbers
Customers in the U.S.
- LexisNexis® Customer Support
1-800-543-6862
- LexisNexis® Law School Customer Support
1-800-45-LEXIS (1-800-455-3947)
- Lexis® for Microsoft® Office
- LexisNexis® Practice Management (Juris®, Time Matters®, PCLaw®, LexisNexis® Total Practice Advantage)
- LexisNexis® Risk & Information Analytics
- LexisNexis®Accurint
- LexisNexis® Basic Case Law & Statutes
1-866-293-3824 (PA Bar Association)
- CaseMap® Customer Support
1-904-373-2160 (9:30 a.m. to 6:00 p.m. EST M-F)
- Concordance® Customer Support
1-866-495-2397 (9:00 a.m. to 9:00 p.m. ET M-F)
- CounselLink/LegalPrecision® Customer Support
1-800-600-2282 (Midnight to 6:00 p.m. PT M-F)
- Lexis® Customer Support
1-800-543-6862 (24/7)
- InterAction® Customer Support
1-888-575-9830 (3:00 a.m. to 6:00 p.m. CST M-F)
- LexisNexis® atVantage Customer Support
1-888-311-1966 (24/7)
- LexisNexis® Matthew Bender® CD ROM Products
1-800-223-5297
Print & CD Service Center
Billing and Account Maintenance
1-800-833-9844
- LexisNexis® Total Litigator Customer Support
1-800-543-6862 (24/7)
- LexisNexis® TotalPatent Customer Support
1-800-543-6862
- LexisNexis® Law Firm Marketing Solutions Customer Support
1-800-526-4902 Option #2 (8:30 a.m. to 7:00 p.m. ET)
- Nexis® Customer Support
1-800-543-6862 (24/7)
- Redwood Customer Support
1-856-231-8989 ext. 1 (8:00 a.m. to 8:00 p.m. ET M-F)
- Technical Support for select products
1-800-521-9075
Incudes the following products:
- LexisNexis® File & Serve
- LexisNexis® CourtLink®, and CourtLink Classic
- LexisNexis® Access Numbers
- Other LexisNexis® Numbers
Customers Outside the U.S.
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LexisNexis® Customer Support at World Headquarters Dayton, Ohio (Toll Free Numbers)
Calling from this country
Australia
Canada (Internet products support)
Canada (CD-Rom products support)
Caribbean
China Bejing
China Shanghai
Germany
Hong Kong, SAR
India
Korea
Jamaica
Japan
Malaysia
Mexico
New Zealand
Puerto Rico
Saipan
Singapore
Switzerland
Taiwan
Trinidad/Tobago
England (UK)
All other Non-US locations
Number to Reach World Headquarters
0011-800-543-68621
1-800-553-3685
1-866-293-3836
1-800-543-6862
1-937-859-5398 (collect)
1-937-859-5398 (collect)
0800-81-53740
800 96 8733
1-937-859-5398 (collect)
1-937-859-5398 (collect)
0-800-543-6862
00531-11-3259
1800 80 2291
95-800-543-6862
0800-44-0814
1-800-543-6862
1-800-543-6862
800 1100 415
0800-89-7074
0080 110 3330
001-800-543-6862
1-800-543-6862
1-937-859-5398 (collect)
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LexisNexis® Local and Regional Customer Support Offices
Argentina
Federal Capital
Interior of the Country
5236-8888
0810-666-LEXIS (53947)
Australia
Customer Relations
All Support (Australia Only)
All Support (Outside Australia)
Electronic Helpline (technical support)
All Support (Australia Only)
All Support (Outside Australia)
TotalPatent
All Support
1-800-772-772
61-2-9422-2174
1-800-999-906
61-2-9422-2173
0011-800-543-6862
Austria
Customer Care
Helpdesk
TotalPatent
43-1-534-52-0
43-1-534-52-1711 or 43-1-534-52-1557
+49 211 41 74 35 40
Belgium, Netherlands, and Luxembourg
All Support
TotalPatent
00-800-99-99-77-77
(31) 20 5159444
Canada
Online support
Canada and the U.S.
Other Countries: International Dialing Prefix +
Offline support
Print and CD-Rom Products
TotalPatent
1-800-387-0899
800-1-387-0899
1-800-668-6481 or (905) 415-5832
1-800-543-6862
Chile
Service of Backup
Service of Consultancy
(56-2) 510-5000 (Option 3)
(56-2) 510-5000 (Option 1)
China
Bejing
Shanghai
86 10 8520 8666
86 10 8520 8666
France
All Support (including LN JurisClasseur, Lexis.com, Nexis.com, LN Progressional, LN Publisher, and TotalPatent)
France Only
Outside France
0 821 200 700
33 821 200 700
Germany
All Support
+49 211 41 74 35 40
Hong Kong
Customer Support
Technical Support Training
Electronic Product Helpline for LexisNexis Butterworths CD
Fax
(852) 2965 1400
(852) 2573 8869
852 2179 7888
852 2169 0070
India
All Support
91-11-23739614/5/6
Ireland
Customer Services
Online Customer Support
353 (1) 873-1555
1-800-409-402
Ireland (UK Customer Support)
UK only
Outside the UK
0845 370 1234
44 845 370 1234
Italy
All Support (except TotalPatent)
TotalPatent
02 38089.1
(31) 20 5159444
Japan
All Support
813-5787-3514
Korea
All Support
813-5787-3514
Malaysia
Direct Line
Toll Free
1-800-80-6374
1-800-80-6374
Mexico
Direct Line
Toll Free
5351-9500
01 800 200 3947
New Zealand
All Support (except TotalPatent)
TotalPatent
0800 800 986
0800-44-0814
Poland
All Support
TotalPatent
(12) 426 00 00
(22) 572-99-99
Scotland
UK only
Outside the UK
0845 370 1234
44 845 370 1234
Singapore
Customer Support
Technical Support Training
Electronic Product Helpline for LexisNexis Butterworths CD
(65) 6349 0110
(65) 6349 0110
(65) 6349 0110
South Africa
Customer Services Call Centre
Electronic Publishing Helpdesk (Electronic Solutions Technical Support)
Research On Call
(031) 268 3007
(031) 268 3119
021 555 8900
Taiwan
All Support
852-2965-1467
United Kingdom (UK)
UK only
Outside the UK
0845 370 1234
44 845 370 1234
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Lexis® for Microsoft® Office
- Law Firm, Corporate and Government Support
1-888-539-4770
- Law School Students and Faculty Support
1-800-45-LEXIS (1-800-455-3947)
- LexisNexis® Sales - 1-800-356-6548
- Microsoft® Office Product Support - visit http://support.microsoft.com or call Microsoft Support at 1-800-936-4900
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- PCLaw® - 1-800-387-9785 (8:00 a.m. to 8:00 p.m. ET M-F)
- Time Matters® - 1-800-387-9785 (8:00 a.m. to 8:00 p.m. ET M-F)
- LexisNexis® Total Practice Advantage - 1-866-422-1023 (24/7)
- Juris® - 1-877-377-3740 (8:00 a.m. to 8:00 p.m. ET M-F)
- PCLaw Sales - 1-800-328-2898
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LexisNexis® Risk & Information Analytics
Customer Support for the following products:
Collection Solutions
Investigative Portal
Risk Management Solutions
Anti-Money Laundering Solutions
InstantID
InstantID CIP
Risk Administration
1-866-277-8407
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LexisNexis® Accurint
Customer Support for the following products:
Accurint for Government
Accurint for Health Care
Accurint for Law Enforcement
Accurint for Insurance
Accurint for AIG
Accurint.com
Accurint for Collections
Accurint for IRS
Accurint for Legal
1-866-277-8407
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TotalPatent Customer Support Numbers
Australia
Austria
Belgium, Netherlands, and Luxembourg
Canada
France
Germany
Italy
Japan
Netherlands
New Zealand
Poland
United States
0011-800-543-68621 (toll free from Australia)
+49 211 41 74 35 40
(31) 20 5159444
1-800-543-6862
0 821 200 700
+49 211 41 74 35 40
(31) 20 5159444
813-5787-3514
(31) 20 5159444
0800-44-0814 (toll free from New Zealand)
(22) 572-99-99
1-800-543-6862
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Other LexisNexis® Numbers
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