Article ID: 10129

Time Matters System Requirements

Products, technologies and versions unlisted below are not supported. For more information, contact Customer Support.

Updated 10/30/2013

Workstation Hardware
Requirements

13.x

12.x

11.x

RAM Recommended

1 GB

1 GB

1 GB

RAM Minimum

512 MB

512 MB

512 MB

Processor Recommended

2 GHz

2 GHz

2 GHz

Processor Minimum

1 GHz

1 GHz

1 GHz

Hard Drive Recommended

At least 1 GB on both the operating system partition and destination partition

At least 1 GB on both the operating system partition and destination partition

At least 1 GB on both the operating system partition and destination partition

Hard Drive Minimum

750 MB on the operating system partition during installation, 250 MB on the destination partition

750 MB on the operating system partition during installation, 250 MB on the destination partition

750 MB on the operating system partition during installation, 250 MB on the destination partition

Network Recommended

1000 Mb / 1 Gb Base-T Ethernet

1000 Mb / 1 Gb Base-T Ethernet

1000 Mb / 1 Gb Base-T Ethernet

Network Minimum

100 Mb Base-T Ethernet

100 Mb Base-T Ethernet

100 Mb Base-T Ethernet

NOTE: You need an internet connection to register and activate the product. LexisNexis does not support wireless networks with the Time Matters software. Our software is designed to operate on a Local Area Network (LAN). We do not operate on network technologies like Peer-to-Peer or token rings. Our software does require your network meet a minimum standard of network reliability. We can help you understand whether your network meets our standards. In the event your network requires upgrading we can connect you with a skilled CIC to help.

Time Matters is not supported over a WAN (Wide Area Network). Connecting to the Time Matters database over a WAN or VPN may result in serious latency or inoperable software. Servers must reside on the same physical network, unless supported remote access technologies are used.

Screen Resolution Recommended

1024 x 768 at 32-bit color

1024 x 768 at 32-bit color

1024 x 768 at 32-bit color

Screen Resolution Minimum

1024 x 768 at 32-bit color

1024 x 768 at 32-bit color

1024 x 768 at 32-bit color

Server Hardware
Requirements

13.x

12.x

11.x

RAM Recommended

3 - 6 GB depending on firm size

3 - 6 GB depending on firm size

3 - 6 GB depending on firm size

RAM Minimum

1.5 - 3 GB depending on firm size

1.5 - 3 GB depending on firm size

1.5 - 3 GB depending on firm size

Processor Recommended

Dedicated server with a 2 GHz or faster processor

Dedicated server with a 2 GHz or faster processor

Dedicated server with a 2 GHz or faster processor

NOTE: If you have five or more users, LexisNexis recommends that you run a dedicated server.

Processor Minimum

2 GHz

2 GHz

2 GHz

Hard Drive Recommended

Depends on your firm's data storage requirements

Depends on your firm's data storage requirements

Depends on your firm's data storage requirements

Hard Drive Minimum

7200 RPM drive with at least 2 GB of available drive space during installation. LexisNexis recommends 4 GB for database growth

7200 RPM drive with at least 2 GB of available drive space during installation. LexisNexis recommends 4 GB for database growth

7200 RPM drive with at least 2 GB of available drive space during installation. LexisNexis recommends 4 GB for database growth

Network Recommended

1000 Mb or 1 Gb Base-T Ethernet

1000 Mb or 1 Gb Base-T Ethernet

1000 Mb or 1 Gb Base-T Ethernet

Network Minimum

100 Mb Base-T Ethernet

100 Mb Base-T Ethernet

100 Mb Base-T Ethernet


NOTE: You need an internet connection to register and activate the product. LexisNexis does not support wireless networks with the Time Matters software. Our software is designed to operate on a Local Area Network (LAN). We do not operate on network technologies like Peer-to-Peer or token rings. Our software does require your network meet a minimum standard of network reliability. We can help you understand whether your network meets our standards. In the event your network requires upgrading we can connect you with a skilled CIC to help.

Time Matters is not supported over a WAN (Wide Area Network). Connecting to the Time Matters database over a WAN or VPN may result in serious latency or inoperable software. Servers must reside on the same physical network, unless supported remote access technologies are used.

Screen Resolution Recommended

1024 x 768 at 32-bit color

1024 x 768 at 32-bit color

1024 x 768 at 32-bit color

Screen Resolution Minimum

1024 x 768 at 32-bit color

1024 x 768 at 32-bit color

1024 x 768 at 32-bit color

Server Operating System

13.x

12.x

11.x

Windows Professional Workstation Editions (excluding Starter)

NOTE: Windows Professional Workstation Edition operating systems: Windows 7 Pro & Windows 8 Pro* (Windows 8.1 requires TM 13.1 and Windows 8 requires TM 12 SP2 or higher) can be used as servers for firms with 5 or less connected workstations. LexisNexis strongly recommends that you run a business edition of Windows. Because of home edition limitations, LexisNexis does not support Home Premium as a server or client platform in an office that uses a domain controller, or as a server platform with more than 10 concurrent connections.

Windows Server 2003 /
2003 SBS

Windows Server 2008 /
2008 R2 / 2008 SBS

Windows 2011 Small Business Server

Windows Server 2012 /
2012 R2

Virtual Servers

NOTE: LexisNexis supports virtual machines and servers in a limited capacity with Time Matters 11, 12 and 13. Remote technology requires complex technical resources to install and configure. If you are having difficulties with the setup you need to contact a CIC.

Workstation Operating System

13.x

12.x

11.x

Mac OS (all)

NOTE: We support Time Matters using a Windows OS on a Mac with Boot Camp or through Parallels. The Mac OS itself is not supported.

Windows 8

NOTE: Support for Windows 8.1 was added in Time Matters 13.1. Windows 8 support for Time Matters 12 requires Time Matters 12 Service Pack 2 or higher. Windows RT is not supported.

Windows 7 (excluding Starter Edition)

NOTE: LexisNexis strongly recommends that you run a business edition of Windows. Because of home edition limitations, LexisNexis does not support Windows 7 Home Premium as a server or client platform in an office that uses a domain controller, or as a server platform with more than 10 concurrent connections.

Windows Vista

NOTE: LexisNexis strongly recommends that you run a business edition of Windows. Because of home edition limitations, LexisNexis does not support Windows Vista Home Premium as a server or client platform in an office that uses a domain controller, or as a server platform with more than 10 concurrent connections.

Windows XP

NOTE: LexisNexis strongly recommends that you run a business edition of Windows. Because of home edition limitations, LexisNexis does not support Windows XP Home edition as a server or client platform in an office that uses a domain controller, or as a server platform with more than 10 concurrent connections.

Windows Server 2003 /
2003 SBS

Windows Server 2008
(32 or 64 bit) /
2008 R2 (32 or 64 bit) /
2008 SBS

Windows 2011 Small Business Server

Windows Server 2012 /
2012 R2
2012 Essentials

Virtual Machines

NOTE: LexisNexis supports virtual machines and servers in a limited capacity with Time Matters 11 and 12. Remote technology requires complex technical resources to install and configure. If you are having difficulties with the setup you need to contact a CIC.

Environment

13.x

12.x

11.x

64-bit Environments

Hyperthreaded Environment

Multi-Core Processor Environment

Remote Access

13.x

12.x

11.x

Citrix GoToMy PC

NOTE: LexisNexis supports remote access applications in a limited capacity if the problem is reproducible on the server. If the issue only occurs when using the remote technology, you need to seek technical assistance from a CIC or third party vendor.

Citrix MetaFrame

NOTE: LexisNexis supports remote access applications in a limited capacity if the problem is reproducible on the server. If the issue only occurs when using the remote technology, you need to seek technical assistance from a CIC or third party vendor.

Citrix Presentation Server

NOTE: LexisNexis supports remote access applications in a limited capacity if the problem is reproducible on the server. If the issue only occurs when using the remote technology, you need to seek technical assistance from a CIC or third party vendor.

Citrix XenApp

NOTE: LexisNexis supports remote access applications in a limited capacity if the problem is reproducible on the server. If the issue only occurs when using the remote technology, you need to seek technical assistance from a CIC or third party vendor.

Log Me In

NOTE: LexisNexis supports remote access applications in a limited capacity if the problem is reproducible on the server. If the issue only occurs when using the remote technology, you need to seek technical assistance from a CIC or third party vendor.

Microsoft Remote Desktop Connection (Terminal Server)

NOTE: LexisNexis supports only specific third-party integrations when using the Time Matters 11 and 12 software with Terminal Server. Many of our customers use remote technology to access Time Matters. Remote technology requires sophisticated technical resources to install and configure. If you are having difficulties with the setup you will need to contact a Certified Independent Consultant (CIC) with this expertise.

Database

13.x

12.x

11.x

Microsoft SQL Server 2000

Microsoft SQL Server 2005

Microsoft SQL Server 2005 64-bit

Microsoft SQL 2005 Express SP2

Microsoft SQL Server 2005 Express

Microsoft SQL Server 2008 /
2008 Express /
2008 R2 /
2008 R2 Express

Microsoft SQL Server 2012 /
2012 Express

Microsoft SQL Replication

NOTE: Many of our customers use data replication for their SQL databases. Replication is a function of the database and requires sophisticated technical resources to implement. LexisNexis does not provide technical assistance for other vendors' products. Please contact a CIC with this expertise for assistance.

Printers

13.x

12.x

11.x

Printers (General)


NOTE: The HP 1320 Multi-function Printer has known formatting issues on reports.

Fujitsu ScanSnap


NOTE: If you install the ScanSnap (Fujitsu) Plugin from the Fujutsu support website, LexisNexis will support Fujitsu ScanSnap printers.

Handheld Direct
Synchronization

13.x

12.x

11.x

Android

NOTE: LexisNexis supports synchronizing through Microsoft Outlook.

BlackBerry Devices

NOTE: LexisNexis supports synchronizing through Microsoft Outlook.

BlackBerry Enterprise Server 5.0 (Over the Air)

iPhone / iPad

NOTE: LexisNexis supports synchronizing through Microsoft Outlook.

Hotsync Manager 5.0, 6.0, 6.14

Windows Mobile 5.0