Juris® Support Center
Welcome to the Juris Support Center Site. This ever-expanding site seeks to provide you with valuable product information and technical support. Because we plan on frequent updates to this site, we invite you to bookmark this page and return to it regularly.
For additional information contact Customer Support (8am - 8pm EST)
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For Juris fulfillment and billing support, Sign On to our Print & CD Service Center. You can view your Account Information, Juris Support Plan Usage, Incident History, New Billing Documents, Credit Card Payment Options, and Other Self-Service Options. The Print & CD Service Center is available 24/7.
The newest updates to the Juris product line, Juris 2.35 SP1 and Juris Suite 2.35 SP1, are now available.
MyJuris 1.x is NOT compatible with Juris 2.35 and higher. If you currently use MyJuris 1.x with Juris 2.3 SP2 or lower and you want to update to Juris 2.35 SP1, you also need to upgrade to Juris Suite 2.35 SP1. For more information about upgrading and to learn more about the training packages we provide, contact your Juris Account Representative.
Contact Customer Support before you proceed with this upgrade.
Juris Development found a critical issue that affects interoperability between Juris and Juris for the Web (JFTW). While we work on a deeper understanding of the issue and possible solutions, we currently advise Juris for the Web (JFTW) customers not to upgrade to Juris 2.35sp1 at this time. Please contact Customer Support if you have additional questions.
All customers with a valid Subscription Agreement or Software Maintenance & Technical Support Agreement are eligible for this update (for any active Juris and Juris Suite modules.)
If you are new to the Juris product, you might benefit from attending our free Webinar. The Webinar provides useful information on a variety of topics including billing, expense management, and financial management.
